Welcome to our Delivery Policy

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General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the amount of the item, using the original method of payment. 

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Delivery Location

Items offered on our website are available for delivery to addresses in anywhere around the world.

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Delivery Time

We ship our products in batches 2-3 times per month. An estimated delivery time will be provided to you once your order is sent out from our warehouse. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

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Unless there are exceptional circumstances, we make every effort to fulfill your order within 30 business days of the date of your order. Business day mean Monday to Friday, except holidays.

 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

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Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

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Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

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Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at service @ moaideas net or by using the contact forms on this website.

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